Which spare parts are covered under AMC contract?
Under AMC (Electrical parts), all electrical/electronic parts are covered for 1 year.

These include:

  • Booster Pump
  • SMPC
  • Solenoid Valve
  • Flood Valve
  • UV Lamp
  • UV Choke

How many times are R.O. membrane changed under one year contract?
Generally, membranes long last.Most of our customers have them changed twice a year.This has become an industry standard.So you will get two membrane changes per year.

Will you be more specific about membrane life?
Of course. There's no specific life of a membrane. It's life depends on two factors:

  • What water has at your place
  • How much water membrane filters

A membrane can filter 6,000 Ltrs. to 12,000 Ltrs. depending upon the TDS. Then it needs to be changed.

Okay what about the average life of R.O. booster pump?
R.O. booster pumps tend to last 2 to 5 years depending on maintenance.

How long do your products last? What's the warranty period?
We provide one year warranty when you purchase a new unit or an AMC service. Here's a chart of average life of different parts:

  • Membrane: 6000-12000 Ltrs.(depending upon Water)
  • R.O. booster pump: 2-5 years.
  • Pre-filter candle: 3-12 months (depends upon amount of dirt in water).
  • Sediment filter: 6,000 Ltrs.
  • Carbon filter: 6,000 Ltrs.
  • UV Lamp: 5,000 hours.

What TDS limit is safe for drinking?
National Standards Body of India (BIS) considers TDS in range from 50- 100 safe to drink.

What are visit and refresher service charges?
Visit charges are Rs. 250 per service.

When do you change the electrical parts of my R.O. system?
We change electrical parts when they malfunction or stop working. There's no defined intervals for changing them.

Why do you take back old damaged parts with you?
It's our company policy to bring those damaged parts back with us.

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